A lire avant de migrer vers vSphere 4.1

A peine quelques jours après la sortie de vSphere 4.1, un certain nombre de KB sont déjà disponibles, voici une liste non exhaustive, à étudier avant de migrer :

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L’escalade au support VMware expliquée par VMware

Dans cette vidéo publiée par VMware, il nous est expliqué le processus d’escalation lors de l’ouverture d’un SR.

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Il n’y a plus qu’à espérer que les SLA soient respectées lorsque nous suivrons cette procédure.

Enfin la réponse à une question …

… avec l’arrivée de l’API vStorage dans vSphere beaucoup se sont interrogés sur la pérennité de VMware Consolided Backup plus connu sous le sigle VCB.

VMware annonce enfin officiellement la couleur à travers un email de « fin de disponibilité »

Dear Valued Customer,

The purpose of this letter is to inform you of our vSphere backup product strategy, ongoing enhancements, and end of availability plans for VMware Consolidated Backup.

VMware Backup Product Strategy
VMware released vStorage APIs for Data Protection (VADP) with the vSphere 4.0 release in May, 2009. VADP is the next generation of VMware’s backup framework. We have also been working with several backup partners to integrate VADP into their solutions to make backup of vSphere Virtual Machines fast, efficient and easy to deploy compared to VCB and other backup solutions. Several of our major backup partners have already released VADP integrated backup products and we expect most of the major backup partners to have VADP integrated backup software by the upcoming feature release of the vSphere platform in 2010.

Future Product Licensing
Given the strong interest and adoption of VADP by our backup eco-system and the benefits offered by VADP compared to VMware Consolidated Backup (VCB), we are announcing the End of Availability for VCB starting with next vSphere feature release in 2010. Starting with the next vSphere platform feature release, VCB will be removed from vSphere platform. VADP integrated backup products (including VMware Data Recovery) will be the recommended option for efficient backup and restoration of vSphere Virtual Machines. This will allow us to focus new value added feature development on VADP instead of two backup frameworks (VCB and VADP). You can find more information about the use of vStorage APIs for Data Protection in our Developer Community. For information on the availability of VADP integrated release of your backup product please contact your backup vendor.

End of Availability
With the release of the next vSphere platform, we will continue to provide the binaries for VCB, but they will not be compatible with the next platform release. We will continue to provide support for VCB on the current vSphere platform per the VMware support policy.

If you need assistance in the migration from VMware Consolidated Backup to the vStorage APIs for Data Protection, please contact your local reseller or storage backup vendor.

Best regards,
VMware Product Management

Les choses ont au moins le mérite d’être claires maintenant …

Changement de nom des niveaux de support VMware

Très discrètement VMware a changé le nom de ses offres de support :

  • Gold devient Basic (12×5)
  • Platinium devient  Production (24×7)

Ces changements « marketing » n’impactent ni les tarifs, ni les prestations associées.

Néanmoins VMware va proposer de nouvelles offres de support prochainement.